Service First Video Training - Healthcare Edition
Additional Information about the Service First Video Training
Service First Video Series (PDF)
Service First Video Series for Healthcare (PDF)
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There are 12 videos in total; you can use each of them for 15 to 60 minute training workshops or staff meetings;each comes with its own 15-page Leader Guide, handouts, answer sheets, Healthcare-specific skill practices and assessments, Certificate of Accomplishment,and PowerPoint slides.Combined,the 12 videos give you up to 12 months of high quality, non-stop training.
Videos are short, entertaining, have no recurring cost:and were built based on Service Quality Institute’s experience working with the best organizations in customer service worldwide.
It ’s So Easy To Train With SERVICE FIRST
Anyone from your staff can do it successfully; you don ’t need to hire a consultant or experienced facilitator. Managers and supervisors can train their own people. Each video is just 15 minutes long and the sessions can expand to up to 1 hour or more using the discussion guides and Healthcare-specific skill practice exercises.
The Service First Video Library Healthcare Edition provides leaders in all aspects of the healthcare field to provide in-service training to thier staff of the highest quality, with all the training tools that they will need, in sessions of a length that fit your schedule and all inclusive fee that makes the complete program not only a way to further develop customer service excellence, but does it extremely cost-effectively as well.
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